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Terms and Conditions

Welcome to Inari Flooring Direct. These Terms and Conditions govern your use of inariflooringdirect.uk and your interaction with our products and services. By accessing or using our Site, you agree to comply with these terms. Please review them carefully before proceeding.

General Use of the Site
By visiting inariflooringdirect.uk, placing an order, or submitting information, you confirm your acceptance of these terms. If you do not agree, please refrain from using our services.
We reserve the right to modify or discontinue any part of the Site without prior notice. Your continued use of the Site signifies your acceptance of any changes.
Products and Orders
Product Descriptions
We try to provide accurate descriptions and images of our tiling and flooring products. However, slight variations in color or texture may occur due to differences in display settings or materials.
Order Placement
Orders are considered confirmed once payment is received. You will receive an email confirmation upon successful order placement.
Pricing:
• All prices are displayed in GBP and include VAT, unless stated otherwise.
• Prices may change without prior notice but will not affect orders already confirmed.
Stock Availability
All products are subject to availability. If a product is out of stock, we will notify you and provide alternative options or process a refund.
Payment Policy
We accept the following payment methods:
• Debit/Credit Cards
• Bank Transfers
Payment must be made in full at the time of order placement. If payment is not completed, the order will not be processed.
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
Delivery Policy
Shipping Locations
We deliver across the UK. Delivery charges and times vary depending on the destination and size of the order.
Estimated Delivery Times:
• Available Items: 2 to 5 working days
• Customized Orders: 4 to 6 weeks
Customer Responsibilities:
• Ensure accurate shipping details at the time of order.
• Be available to receive the delivery. Missed deliveries may incur additional charges.
Inspection Upon Delivery
Customers must inspect their orders upon delivery. Any issues, such as damages or incorrect items, must be reported immediately. Signing the delivery receipt signifies acceptance of the goods in their stated condition.
Returns and Refunds
Non-Returnable Items
Due to the nature of tiling and flooring materials, we do not accept returns unless the product is defective or incorrect.
Refund Eligibility
Refunds are processed for orders that are canceled before dispatch or for defective items reported within 24 hours of delivery.
Process for Returns:
• Contact our team at support@inariflooringdirect.uk within 24 hours of delivery.
• Provide photographic evidence for damaged or incorrect items.
Refunds will be processed within 7 working days after approval.
Cancellation Policy
Orders can be canceled within 12 hours of placement by contacting us directly. After this period, cancellations are subject to whether the order has been dispatched. Once dispatched, cancellations are not permitted.
Warranty and Liability
Product Warranty
Our flooring and tiling products are covered under a standard warranty for manufacturing defects. This warranty does not cover:
• Improper installation or misuse.
• Wear and tear caused by normal usage.
Limitation of Liability
Inari Flooring Direct is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or Site.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with UK law.
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.